Return Policy
Online Return Policy
Purple Poppy accepts returns of unworn, unwashed full priced merchandise within 30 days of purchase for full credit. All tags must still be attached to the clothing.
You will receive credit on the merchandise cost; however, shipping is non-refundable.
Here’s how to return your item to Purple Poppy (please include copy of invoice):
UPS or FEDEX:
Purple Poppy Returns
21 Central Square
Mashpee, MA 02649
Post Office:
Purple Poppy
Attn: Returns
PO Box 986
Mashpee, MA 02649
*Please note: Customer is responsible for all return shipping costs.
In-Store Return Policy
We accept returns and exchanges within 5 days of purchase. Your items must be unworn, in resellable condition, with tags on and be accompanied by your receipt. Bank card transactions (Credit Cards and Debits Cards) can be refunded back to the card within this 5 day period and after that, you will be issued a merchandise credit. Any cash or check transaction will be reimbursed with merchandise credit. All sale items, jewelry, and accessories are final sales.